Refund Policy
"Our refund policy is designed to provide transparency and a seamless process
for resolving any
concerns, making sure you feel confident in every
transaction.
Unless otherwise expressly agreed in writing by CSRJ CONSULTING PRIVATE
LTD., full payment for participation in a Program is required at the time of registration. In the case of
Programs that include a trial window, such trial window shall be made available only after the full payment.
During the trial window, upon a request by the student, and to the satisfaction of CSRJ CONSULTING PRIVATE
LTD.
May choose to refund the Program Fees paid, subject to deduction of such
applicable charges as may be decided by CSRJ CONSULTING PRIVATE LTD. from time to time. Once the trial
window is closed, there will be no refund allowed for any reason whatsoever.
It is the sole responsibility of the user enrolling into a Program to check the accuracy of, and evaluate the suitability and relevance of, the Program elected. The enrolment into a Program is non-transferable.
To make payment for any Program or to purchase any services or products offered by CSRJ CONSULTING PRIVATE LTD. through the Platform, you must have internet access and a current valid accepted payment method as indicated during sign-up ("Payment Method"). CSRJ CONSULTING PRIVATE LTD. does not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services.
By using a third-party payment provider, you agree to abide by the terms of such a payment provider. You agree that in case CSRJ CONSULTING PRIVATE LTD.’s third-party payment provider stores any such information, CSRJ CONSULTING PRIVATE LTD. will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and CSRJ CONSULTING PRIVATE LTD. is in no way liable for any such losses and is neither responsible to reimburse / make good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform.
Failure to pay the applicable Program fee may result in withdrawal of your access to a Program. Depending on where you transact with us, the type of payment method used and where your payment was issued, your transaction with us may be subject to foreign exchange fees or exchange rates. CSRJ CONSULTING PRIVATE LTD. does not support all payment methods, currencies or locations for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrolment/purchase.
You may cancel your enrolment at any time. Each Program has specific refund terms which shall be applicable in case of refund on account of such cancellation requests.
If you have subscribed for a free trial, the free trial period will last for the period specified during your sign-up. Free trials may not be combined with certain other offers. If you have subscribed to a particular paid service or product within the last six (6) months, or if your Payment Method, physical address, contact number or email address has been associated with an account for that paid service, you are not eligible to receive a free trial for that service or product. If you begin your subscription with a free trial, you may be ineligible for certain features of a product or service during your free trial period.
CSRJ CONSULTING PRIVATE LTD. reserves the right to cancel or reschedule any Program or live lectures/webinars, or to alter, modify or rearrange the schedule of topics, as well as the point value or weight of assignments, tests, quizzes, exams, projects, and other such evaluations of progress. You also understand that CSRJ CONSULTING PRIVATE LTD., at its sole discretion, may limit, suspend, or terminate your use of the Platform or Programs and/or all CSRJ CONSULTING PRIVATE LTD.-provided services related to the Programs, such as access to CSRJ CONSULTING PRIVATE LTD. coaches or support services, evaluation services, or certifications.
You also understand that CSRJ CONSULTING PRIVATE LTD. may modify or discontinue all services related to its Programs at its sole discretion. You agree that CSRJ CONSULTING PRIVATE LTD. shall not be liable to you or to any third party for any such modification, suspension or discontinuance. Nothing in these Terms shall be construed to obligate CSRJ CONSULTING PRIVATE LTD. to maintain and support the Platform or Programs or any part or portion thereof or any associated services.
You agree that CSRJ CONSULTING PRIVATE LTD. shall be under no liability whatsoever to you in the event of non-availability of the Platform or any portion thereof occasioned by Act of God, war, disease, revolution, epidemic, riot, civil commotion, strike, lockout, flood, fire, satellite failure, failure of any public utility, man-made disaster or any other cause whatsoever beyond the control of CSRJ CONSULTING PRIVATE LTD.
If you no longer wish to use any Program, you may terminate your participation by giving a prior notice to CSRJ CONSULTING PRIVATE LTD. Participants of CSRJ CONSULTING PRIVATE LTD. online live lectures and webinars shall be provided access to such classes via email. You agree not to share such access with any third party. If you are unable to attend an online live lecture/webinar, please provide CSRJ CONSULTING PRIVATE LTD. with prior intimation regarding this.
You shall be exclusively responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access, receive or use the Platform, including, without limitation, hardware devices, software, and other internet, wireless, broadband, phone or other mobile communication device connection services. You shall be exclusively responsible for ensuring that such equipment or ancillary services are compatible with the Platform, and you shall be responsible for all charges incurred in connection with the use of the Platform and Program in connection with all such equipment and ancillary services.
CSRJ CONSULTING PRIVATE LTD. is NOT a university, but an education service provider, offering Programs in consultation with Indian and International universities, educational institutions, governmental authorities, NGOs, corporates, etc. (each an “Educational Partner”).
Admission to the degree/diploma programs of an Educational Partner is separate from being accepted into and/or taking one or more Programs. You agree and acknowledge that nothing in these Terms or otherwise with respect to the use of the Platform or any Program (a) enrolls or registers you in an Educational Partner, or any other school, division, institute or program of or associated with an Educational Partner, and (b) allows you to access or use the resources or receive any benefits or privileges of any Educational Partner, beyond the Programs.
CSRJ CONSULTING PRIVATE LTD. may offer a credential or other acknowledgement for participants who have satisfactorily demonstrated mastery of the Program material. The decision to award any such credential acknowledgement to a given participant will be solely at the discretion of CSRJ CONSULTING PRIVATE LTD. may choose not to offer any credential or other acknowledgement for some Programs. CSRJ CONSULTING PRIVATE LTD. CSRJ CONSULTING PRIVATE LTD may decide at its sole discretion whether to provide a record concerning a participant’s performance in a Program. The format of any credential or other acknowledgement, and of any performance, provided by CSRJ CONSULTING PRIVATE LTD. relating to Programs will be determined by CSRJ CONSULTING PRIVATE LTD. at its sole discretion and may vary from Program to Program.
You will be awarded a certificate of successful completion of a Program (“Program Certificate”) only upon fulfilling the criteria and requirements of CSRJ CONSULTING PRIVATE LTD. and its Educational Partners. You acknowledge that any such Program Certificate awarded may not be affiliated to any Educational Partner and may not stand in the place of a course taken with an Educational Partner or convey academic credit or certification for any Educational Partner.
You will not receive academic credit from CSRJ CONSULTING PRIVATE LTD. or any other Educational Partner for taking a Program. If you are taking a Program for academic credit or certification as a student of, or otherwise through, an Educational Partner, any such credit or certification may only be awarded directly by the Educational Partner based on its own policies and procedures, and you may be required by that Educational Partner to be registered or enrolled with the Educational Partner in order to receive credit or certification; and, in any event, CSRJ CONSULTING PRIVATE LTD. will not have any authority or responsibility with respect to any award of academic credit or certification provided by an Educational Partner for a Program.
You acknowledge and agree that any Program affiliated with an Educational Partner may be subject to the terms, policies and procedures of the applicable Educational Partner in addition to CSRJ CONSULTING PRIVATE LTD.’s Terms. Without limiting the foregoing, if you are a student registered or enrolled at, or are otherwise attending, an Educational Partner and are taking a Program for credit or certification through that Educational Partner, you acknowledge and agree that (a) the Educational Partner may have its own terms, policies or procedures regarding your eligibility to participate in the Program, your participation in the Program, the requirements or prerequisites for receiving credit or certification for the Program, and/or your educational or student records as they may relate to your participation and performance in the Program, and (b) your educational or student records are maintained by the Educational Partner, including for purposes of assigning credit or certification, and not CSRJ CONSULTING PRIVATE LTD..
“Content” means any and all information and data, which may include but not be limited to text, software, scripts, graphics, maps, photos, sounds, music, videos, logos, offers, advertisements, interactive features and other materials. The Platform, Programs and related services are owned and operated by CSRJ CONSULTING PRIVATE LTD. and its licensors. All Content or other material available on the Platform or through the Programs, including but not limited to online/live lectures, speeches, video lessons, quizzes, presentation materials, homework assignments, programming assignments, programs, code, and other images, text, layouts, arrangements, displays, illustrations, documents, materials, audio and video clips, HTML and files (collectively “CSRJ CONSULTING PRIVATE LTD. Content”), are the property of CSRJ CONSULTING PRIVATE LTD. and/or its affiliates or licensors, and are protected by copyright, patent and/or other proprietary intellectual property rights under Indian and foreign laws. All software used on the Platform is the property of CSRJ CONSULTING PRIVATE LTD. and is protected by Indian and international copyright laws.
CSRJ CONSULTING PRIVATE LTD. logos, trademarks and service marks that may appear on the Platform and in the Program (“CSRJ CONSULTING PRIVATE LTD. Marks”) are the property of CSRJ CONSULTING PRIVATE LTD. and are protected under Indian and foreign laws. All other trademarks, service marks and logos used on the Platforms, Online Courses or Programs, with or without attribution, are the trademarks, service marks or logos of their respective owners. In addition, elements of the Platforms are protected by trade dress and other Indian and international intellectual property laws and may not be copied, reproduced, downloaded or distributed in any way in whole or in part without the express written consent of CSRJ CONSULTING PRIVATE LTD.
As a condition of accessing the Platforms and/or using the Programs, you agree not to (a) reproduce, duplicate, copy, sell, resell or exploit for any commercial purpose any CSRJ CONSULTING PRIVATE LTD. Content or any portion of it thereof, other than as expressly allowed under these Terms; and (b) use the CSRJ CONSULTING PRIVATE LTD. Marks or the name, trademarks, service marks, or other materials of any Educational Partner in connection with, or to transmit, any unsolicited communications or emails or for any other unauthorised purpose.
Please verify all Content prior to use. In the event you come across any Content that is incorrect, infringing, offensive, indecent or objectionable, please notify us immediately at the address mentioned at the bottom of this page.
Additionally, from time to time, CSRJ CONSULTING PRIVATE LTD. (or its third-party service providers, on behalf of CSRJ CONSULTING PRIVATE LTD.) may request users to review CSRJ CONSULTING PRIVATE LTD. Content or beta-test the Platform. The works derived from such activity shall remain the sole and exclusive property of CSRJ CONSULTING PRIVATE LTD. or its third-party service providers, as applicable.
Corporate Social Responsibility (CSR) is a self-regulating business model that ensures a company is socially accountable—to itself, its stakeholders, and the public.
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